How
do I pay at PerfumesAnd.com?
You
can pay by Visa, MasterCard, American Express, Discover, or PayPal. What
is PayPal?
"PayPal
enables any business or consumer with an e-mail address to securely,
conveniently,
and cost-effectively send and receive payments online." To
learn more
about PayPal, please visit www.paypal.com.
What will
appear on my credit card bill?
If you pay
with a credit card, your credit card transaction will appear on
your bill as “perfumesand.com”. However,
if you pay with a credit
card through PayPal, your credit card transaction will appear on
your bill
as "PayPal”.
Is
my credit card information secure at PerfumesAnd.com?
Absolutely!
Your credit card information is encrypted using SSL (Secure
Socket Layer)
encryption technology. SSL uses an encryption key length of
128-bits, the
highest level commercially available. Is
my personal information confidential?
All
customer information will remain absolutely confidential. We do not
share
your information with any third parties. For added security,
PerfumesAnd.com
also uses Secure Socket Layer protocol within it's own
server to encrypt all
your personal information. What
is Shopping Cart?
The
shopping cart is where you keep your selections until you're ready to
checkout. What
is a cookie?
Cookies
are a block of data that a Web server stores on a client (end user)
computer
as text files to identify users and other information. Does
PerfumesAnd.com use cookie?
Server
logs may capture certain non-personally identifying data, such as the
time
and date of a web visit, the browser and operating system being used,
the
IP address or domain name of the user's ISP, and the web URL a user
linked
from. This information is used in aggregate form to help us to plan
system
enhancements when necessary and to provide content, which is
compatible with
our visitors' web browsing systems. Can
I make changes to my order after It has been submitted?
You
may be able to make changes or cancel your order if the order has not
been
shipped. Although we cannot guarantee, we may be able to cancel your
order
if you contact us within 24 hours of your order submission. All
cancellation
must be requested through our Customer Care section. What
is your return policy?
If
you need to return or exchange an item, please visit our Customer Care
section
within 15 days of the date of shipment of the order, and we will
issue a full
refund minus shipping. Any return must be in its original
container and with
no contents missing. There will be a 20% restocking fee
for any missing contents. Do
you ship outside the United States?
Yes.
We ship international orders. Appropriate shipping charges will apply
for
any international order.
Can I fax
my order?
Soon you will be able to fax your order to us.
Can I mail
my order?
Yes. Mail your order to the following address.
PerfumesAnd.com.
41-21 Judge Street
2nd floor
Elmhurst, NY- 11373
How
fast can you ship an order?
After
we receive your order and payment, we will process your order within
48 hours.
If there is a substantial delay in shipping your order, you will
be notified
via e-mail and given further options. Do
I get an order confirmation?
Yes,
when you place an order, we will send you a confirmation e-mail with
your
order detail. How
do I check my order status?
We
will include a Web link with the confirmation e-mail, and you can view
your
order status by going to that link. It is very important that you
provide
us a valid e-mail address.
If you do not find your answer here, please
send us your question(s).
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